Refund Policy

At VINDOREXIS, we strive to ensure that our customers are completely satisfied with their purchases. In the event that you need to request a refund, please review our policy outlined below.

Eligibility for Refund

• Refund requests must be made within 30 days of purchase.
• The item must be returned in its original condition, with all packaging intact.
• Proof of purchase must be provided.

Non-Refundable Items

• Personalized or customized items.
• Gift cards.
• Items marked as final sale.

How to Request a Refund

To initiate a refund, please contact our customer service team at [email protected] and provide the following details:

• Your order number.
• Reason for the refund request.
• Any supporting documents or photos, if applicable.

Processing Time

Once your refund request is received, it will be reviewed within 7 business days. If approved, the refund will be processed and credited to your original method of payment within 5-10 business days.

Contact Us

If you have any questions or concerns about our refund policy, please do not hesitate to contact us at [email protected] or call us at +1 (555) 123-4567.

Thank you for choosing VINDOREXIS.